Intelligent CIO Europe Issue 33 | Page 4

CONTENTS ISSUE 33 LYNCHPIN MEDIA TEAM MANAGEMENT Managing Partner: Richard Judd, richard@lynchpinmedia.co.uk (+44 7534 132 966) Managing Partner: Stuart Lynch, stuart@lynchpinmedia.co.uk (+44 7514 807 117) 66 INTELLIGENT TECHNOLOGIES 71 EDITORIAL Managing Editor and Editor, Intelligent CIO APAC and Intelligent CIO North America: Mark Bowen, mark@lynchpinmedia.co.uk (+44 20 3026 6825, Ext 1004) Deputy Managing Editor and Editor, Intelligent CIO Middle East and Intelligent CIO Africa: Manda Banda, manda@lynchpinmedia.co.uk (+44 20 3026 6825, Ext 1009) Lead Editor, Intelligent CIO Europe, Intelligent CISO and Intelligent Data Centres: Alix Pressley, alix@lynchpinmedia.co.uk (+44 20 3026 6825, Ext 1003) Editor, Digital and Intelligent Tech Channels: Rebecca Miles, rebecca@lynchpinmedia.co.uk (+44 20 3026 6825, Ext 1007) WEB SERVICES/DESIGN Head of Design and Production: Pippa Sanderson, pippa@lynchpinmedia.co.uk Head of Digital Services: Charles Brandreth, charles@lynchpinmedia.co.uk Junior Graphic and Digital Designer: Daniel James, daniel@lynchpinmedia.co.uk SALES/MARKETING Director, Strategic Content: Jess Phillips, jess@lynchpinmedia.co.uk (+44 20 3026 6825, Ext 1005) Strategic Account Director: Gurbir Phull, gurbir@lynchpinmedia.co.uk (+44 7581 031 001) Head of Business Development, MEA: Carmen Aston, carmen@lynchpinmedia.co.uk (+44 20 3026 6825, Ext 1010) Lynchpin Media and its publications look to maintain the highest standards in terms of quality of contents and images used. However, the current situation has led to some challenges with regards to photos and we apologise for any reduction in the quality of our products caused by this. 74 77 81 84 81 INDUSTRY WATCH: Putting technology at the heart of customer experience in hospitality TECH TALK: Reduce third-party risk and drive better business intelligence 84 GET TO KNOW: Jamie Jefferies, VP and GM of EMEA, Ciena FINAL WORD: Five steps to putting your people at the heart of the public sector’s data strategy Commercial Director: Michal Zylinski, michal@lynchpinmedia.co.uk (+44 20 3026 6825, Ext 1002) Marketing and Operations Manager: Curtis Driscoll, curtis@lynchpinmedia.co.uk (+44 20 3026 6825, Ext 1008) LYNCHPIN MEDIA © 2020 Intelligent CIO Europe is a Lynchpin Media publication for IT professionals with an interest in Europe. If you wish to subscribe for regular copies, then please email: info@lynchpinmedia.co.uk Lynchpin Media is a boutique publisher registered in the United Kingdom. Company number 8096230. 63/66 Hatton Garden, London, EC1N 8LE If you enjoy reading the magazine, then keep in touch with the very latest information and events affecting you and your business by subscribing to our weekly newsletter. SIGN UP AT: info@lynchpinmedia.co.uk 74 4 INTELLIGENTCIO www.intelligentcio.com