INTELLIGENT BRANDS // Data Centres
ServiceNow boosts data centre
capacity in Europe
ServiceNow, a leading digital workflow
company that makes work, work better
for people, is increasing investment in
its data centre infrastructure by developing
new facilities in two new locations: Newport,
United Kingdom and Dublin, Ireland.
This investment will continue to support
customers’ Digital Transformation journeys
and help customers navigate the
post-Brexit landscape.
These new data centres will establish two
new pairings for the hosting of customer
instances: a UK-sovereign pair between
London and Newport and an EU-sovereign
OUR INVESTMENT
IN NEW DATA
CENTRE FACILITIES
IN EUROPE
WILL PROVIDE
INFRASTRUCTURE
THAT SUPPORTS
CUSTOMERS IN AN
EVER-CHANGING
LANDSCAPE AND
ALIGNS CLOSELY
WITH THEIR
ORGANISATIONS’
REQUIREMENTS.
pair between Amsterdam and Dublin. These
new data centre pairings will form part of
ServiceNow’s Advanced High Availability
Architecture and will continue to ensure the
scalability of its cloud services.
The new Amsterdam and Dublin data centre
pair went live earlier in June, with the London
and Newport pair expected to go
live imminently.
This investment takes ServiceNow’s global
data centre pairs to 11, spanning five
continents and supported by six global
support centres to serve customers’ Digital
Transformation needs.
“Our investment in new data centre facilities
in Europe will provide infrastructure that
supports customers in an ever-changing
landscape and aligns closely with their
organisations’ requirements,” said Chris
Pope, VP Innovation, ServiceNow.
“Some customers are more cautious in
their adoption of cloud technologies owing
to a fear of the unknown about Brexit
agreements. By developing our new facilities,
this will enable us to service those customers
more in line with their requirements.”
Roy Illsley, Chief Analyst Enterprise IT and
Enterprise from Omdia, said: “Brexit seems a
forgotten event now COVID-19 has become
the focus of attention globally, but in both
scenarios, the need for resilient cloudbased
geographic capacity is of paramount
importance. ServiceNow operates a twin
pair approach to delivering its services to
customers with the data centres in the same
region. By opening two new data centres,
one in Dublin as the twin for Amsterdam,
and the other in Newport, the twin for
London, any concerns around a post-Brexit
world have been answered for ServiceNow
customers. Omdia believes that both Brexit
and COVID-19 will increase demand for
cloud-based services as organisations look
to become more agile, flexible and adopt an
OpEx approach to service delivery as they
look to link IT expenditure more directly to
business activity.” •
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