COUNTRY FOCUS: SPAIN
Spain is suffering greatly from the
outbreak of the global pandemic,
COVID-19 (Coronavirus). We take a look
at some of the IT initiatives that Spanish
telecom companies are carrying out to
help manage the disruption caused by
the virus.
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Spanish telcos adapt their
services to assist with
COVID-19 restrictions
W
e are seeing how all aspects of
society are being affected by the
COVID-19 crisis – from the family
to the workplace, to health and economic
spheres. All this makes it a challenge for
society as a whole.
Connectivity becomes not only essential,
but truly critical in order to move forward.
Telefónica’s teams have worked closely
with health authorities and social agents to
respond to all its stakeholders responsibly.
Guaranteeing communications
Telefónica, headquartered in Spain and
one of the largest telecommunications
companies in the world, is taking the
following steps to respond to this
emergency. Throughout its almost century-
old history, Telefónica has experienced
crisis situations at different times and in
different countries. Measures have been decreed in certain areas
of Spain to contain the Coronavirus, such
as the closure of schools and educational
centres or the promotion of working
remotely in business. New measures
restricting mobility may be adopted in other
areas in the future.
In times of crisis, communication networks
and tools are even more crucial than usual. A global health emergency makes
connectivity absolutely essential. It is
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key that public administrations are able
to coordinate properly and inform citizens
in real time; that health centres and
hospitals have their communications
systems available and can make use of
remote diagnostics for patients; that
educational centres can keep in
permanent contact with families and
students and make use of e-learning tools
so that small and medium-sized enterprises
remain connected to their clients and with
their teams; and so that people can work
from home.
And on a personal level, keeping in
touch with family and friends 24/7 is also
crucial to mitigating separation and coping
with uncertainty.
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