Intelligent CIO Europe Issue 27 | Page 60

CASE STUDY EDDIE STOBART RECOGNISES THE IMPORTANCE OF TECHNOLOGY, WHETHER IN ORDER PROCESSING, INVENTORY TRACKING, WAREHOUSING MANAGEMENT OR VEHICLE TELEMATICS. company’s managed service provider was leaving Eddie Stobart on the side of the road. time for us,” said Vince Sparks, Director of IT at Eddie Stobart. “We needed a platform that was flexible so we could support our customers’ preferences and constraints for integrating and communicating among our different systems,” said Court. “As an always-on business, high availability was critical to us, but it had to be cost-effective.” Sparks said Boomi allowed the company to move faster and further improve how it helps customers. Eddie Stobart’s existing approach to managing its trading partner network was limiting the speed and quality with which the business could deliver its services. “The regular maintenance windows, scheduled and unscheduled, resulted in lost 60 INTELLIGENTCIO With Boomi bringing more speed to its business, Eddie Stobart is able to stay ahead of competitors approaching in its rear view. “Being in the third-party logistics space, it’s critical that we are agile and responsive, so we can easily adapt to the changing needs of our customers,” said Sparks. “Boomi makes it possible for us to do that quickly and efficiently.” Boomi cuts integration time costs Following a proof-of-concept trial, Eddie Stobart deployed the Boomi integration platform using a range of Boomi capabilities, including Boomi’s integration, B2B/EDI management and API design and management products. The Boomi platform now underpins a number of business-critical processes for Eddie Stobart, helping improve workflows for customer orders, logistics management, enterprise operations, warehouse management and port transport systems. Ian Holt, Eddie Stobart’s Head of IT Systems for Warehouses and Ports, said the Boomi platform has dramatically increased www.intelligentcio.com