Intelligent CIO Europe Issue 24 | Page 78

t cht lk TECH TALK said, and every industry has its share in the benefits, the impact of the new technology is most prominent in process-heavy and data-intensive sectors that have the highest dependency on future predictions done on the basis of historic information. AI can help the companies organise a large volume of data and turn a limitation into an opportunity. AI has tremendous opportunities to augment human capabilities across industries. The technology is transforming systems through creativity and agility. AI in manufacturing The manufacturing industry is already using Augmented Reality and predictive analysis tools. With the introduction of AI and Machine Learning, these companies can take a leap into a digital future to achieve improved process optimisation. AI technology 78 INTELLIGENTCIO “ AI AS A PART OF YOUR ERP SYSTEM WILL AFFECT THE VERY ESSENCE OF DAILY OPERATIONS. augments manufacturing efficiency to ensure faster production in less time. Right from planned preventative maintenance to every other operation performed in any manufacturing plant, AI would revolutionise them and make them more efficient and less prone to errors. AI in retail AI will bring change in the way retail businesses function today. It would enable retailers to use Augmented and Virtual Reality functionalities in advertising and introduce immersive product catalogue visualisation to dramatically improve shoppers’ experience with the products even before they buy. In the near future, chatbots in retail will have improved conversation capabilities. They will be able to capture the emotions and mood of the customers – the basis of which provide emotional responses. In short, AI will empower you to offer immaculately personalised responses to your customers’ queries and significantly improve customer loyalty. What would an AI-enabled ERP system be like? AI is bound to transform the future of ERP solutions. The new Machine Learning www.intelligentcio.com