CASE STUDY
R
ackspace, the technology services
company, has helped the British Heart
Foundation migrate to Microsoft
Azure and transform the role technology
plays within the organisation.
The British Heart Foundation is the largest
independent funder of research into heart
and circulatory diseases in the UK, which it
supports through voluntary contributions,
physical stores and its online retail business.
As part of its strategy to create a world
free from the fear of heart and circulatory
diseases by 2030, the charity wants to
drive advances across the spectrum of
these diseases, preventing these conditions
from developing, as well as enabling those
with existing conditions to lead better,
longer lives.
The move to Microsoft Azure accelerates
the charity’s goal, with infrastructure that
provides a foundation for growth and
supports increased fundraising efforts.
The website has become increasingly
important for driving this mission by
housing fundraising campaigns, the online
retail business and acting as a source of
information for all stakeholders.
Working with Rackspace, the migration to
Microsoft Azure has given the charity a
scalable platform that is reliable and has
an uptime of 99.9% to capture digital
donations from across the globe.
Rackspace Professional Services worked
collaboratively with the charity, from
designing the solution through to technical
implementation. The migration took six
months without a minute of downtime. One
of the British Heart Foundation website’s
recent campaigns drove a significant traffic
spike without encountering any of the issues
the website faced in the past.
Mary O’Callaghan, Director of Technology
Engagement at the British Heart Foundation,
said: “As our IT set up moves from being a
service provider to a core part of how we
achieve our organisational objectives, both
the wider business and the IT team itself has
had to adopt a different mindset.
“A true partnership has been formed with the
Rackspace Professional Services team who
have supported us at every step of the process
with unbiased expertise, deep platform
A TRUE
PARTNERSHIP
HAS BEEN
FORMED WITH
THE RACKSPACE
PROFESSIONAL
SERVICES TEAM
WHO HAVE
SUPPORTED US
AT EVERY STEP
OF THE PROCESS.
knowledge and a strong understanding of our
operating environment.”
Adam Evans, Director of Professional
Services, EMEA at Rackspace, said: “It was
crucial for us to work collaboratively with
the British Heart Foundation to bridge the
gap between its existing platform and an
infrastructure ready to support its 2030 goal.
Our Professional Services team got to know
the business inside out before designing and
delivering the infrastructure, automation and
migration which was crucial to meeting the
charity’s business objectives.”
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