Intelligent CIO Europe Issue 23 | Page 81

GET TO KNOW... On the lighter side of things, we ask the industry experts what makes them tick. . . . Ben Pring, Managing Director, Cognizant’s Center for the Future of Work W What would you describe as your most memorable achievement? that companies and individuals hire in an extremely half-hearted way. In 2018, I was invited to talk about the future of work at the 66th Bilderberg Meeting in Italy. With only a small number of speakers selected each year, I felt privileged to receive an invite to such a prestigious event. What do you think will emerge as the technology trend of 2020 and why? What first made you think of a career in technology? The most important thing is that businesses get the architecture and foundations of their AI everywhere strategy right. By doing so, they are setting a course to be ‘fit for the future’. Get this wrong – mostly Loving Star Trek as a young kid growing up. Since then, I have tried to emulate the characters’ mission to boldly go where no one has been before. Technology has always been about the frontier and I have always wanted to know what is around the river bend. What style of management philosophy do you employ with your current position? I aim to hire good people so I can give them freedom and offer them the opportunity to make their own footprint on the business and wider technology industry. If you hire the wrong person for a role, you spend all of your time ‘managing’ them, which is time- consuming and prevents innovation. The old adage, ‘measure twice, cut once’ is 100% applicable to hiring and management, but it is remarkably common www.intelligentcio.com Artificial Intelligence (AI) is the great story of our time and is making 2019 a crucial year for CIOs. by thinking that AI is a passing fad – and businesses will realise they are falling further and further behind the competitive pace. What do you currently identify as the major areas of investment in your industry? A lot of money is being invested in AI, but it is mainly on the supply side. On the demand “ WITH GREATER VISIBILITY OF TECHNOLOGY- DRIVEN INITIATIVES, CIOS HAVE TO BE BETTER POLITICIANS THAN EVER. INTELLIGENTCIO 81