CIO opinion
CIO OPINION
“
THE KEY TO
UNLOCKING SUCCESS LIES
WITH AUTOMATION THAT
OVERCOMES SILOES, BOTH
TECHNOLOGICAL AND
DEPARTMENTAL.
//////////////////
Vijay Kurkal, COO, Resolve Systems
Automation everywhere:
The key to reimagining IT
and the role of the CIO
CIOs are constantly
tasked with ensuring their
organisation remains
relevant among its
competitors in the digital
age and the technological
revolution we’re currently
experiencing comes with
its many challenges.
Vijay Kurkal, COO,
Resolve, discusses the
key to unlocking the true
power of automation to
achieve great success and
business-powered growth.
46
INTELLIGENTCIO
T
he world is undergoing profound
change and technology sits
at its beating heart. Digital
Transformation offers unprecedented
opportunities for CIOs to support business
demands for innovation-fuelled growth.
In so doing, IT leaders can also cement
their position as indispensable members of
the executive suite. But this technological
revolution comes with its own unique
challenges and perils, adding extra cost
and complexity that could derail projects,
diminish the reputation of the CIO and
expose the organisation to unnecessary
risk if not managed with great care.
The key to unlocking success lies with
automation that overcomes siloes, both
technological and departmental. Only
then can IT regain control, mitigate skills
shortages and drive agile, digital-powered
business growth.
The truth about digital
Today, Digital Transformation projects
dominate the tech priorities of most global
CIOs. Two-thirds (67%) expect cloud
computing spend to increase, nearly half
have said the same for AI and Machine
Learning (ML), and over two-fifths believe
the percentage of spend with emerging
vendors will increase over the coming
months, according to IDG. They’re tasked
with ensuring the organisation stays
relevant in a fast-changing world where
customer expectations are soaring and
agility is everything. In this unforgiving
business environment, stop moving and
you’re a goner.
Yet behind the flashy vendor marketing
and big-ticket technology spend, there’s a
more mundane reality to digital change:
IT complexity is everywhere. It’s in the
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