CASE STUDY
WE ARE DOING OUR BEST TO HELP
THE MOST VULNERABLE PEOPLE IN
SOCIETY, BUT OUR WORK WOULD
BE MUCH MORE EFFECTIVE WITH A
LITTLE HELP FROM LOCAL PARTNERS.
Getting to the technical bits
Finally having one of the largest councils
in the region agree to collaborate was just
the start SYFR was looking for. Locking
commented: “Once we had a willing partner
agree in principal to work with us, we moved
fast to systematically find a technical
solution that could be fully automated or
work in any way as required by our partner.
“Getting SPINR involved early in the
conversation with the council was a blessing.
It quickly got to grips with what was required
and developed relationships with the key
people there. Before we had the legal
agreements signed, SPINR was fully up to
speed on what it had to do, having already
run simulations using test data.”
Good outcomes from good data
“The technology had to work with any IT
system and integrate data into our CFRMIS
solution. We intend to showcase this
collaboration to other potential partners in
the hope that they will also get on board
and want to share information, so any
technology we selected had to be able to
handle multiple organisations and their
different software applications.” This is just the beginning of the
implementation of SYFR’s data sharing
vision, but it is an exciting step that will
see SPINR as a key component in the
aggregation and enrichment of information
about vulnerable citizens and their needs.
This will help fire crews keep these people
safe for as long as they choose to live in the
region and under their care.
Locking had already been working to define
and implement a Digital Transformation
strategy for the fire and rescue service. The
consultancy practice he had selected to work
with suggested he approach SPINR about its
hybrid data integration product. However, the importance of this data
sharing relationship cannot be underplayed,
as it also works to protect the fire crews
themselves by advising them what scenario
they may be dealing with when they make
home visits.
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Tom Carter, CTO at SPINR, said: “What we
have seen here is how data sharing between
organisations can significantly impact
people’s lives for the better. It would be
disastrous if all the work put in by the team
at SYFR didn’t come to fruition in this way.
We’re of course delighted to play our part,
but equally pleased that at last, the processes
are being put in place that will make a real
difference. We believe strongly in leveraging
the power of data to improve people’s lives, a
key foundation of why we created SPINR.”
Locking concluded: “We were looking for
a partner that could help us share data
across separate organisations in a secure
and compliant way. As a consequence, we
now also have a solution that can help us
integrate our internal systems and that may
help accelerate our Digital Transformation
journey. Working with SPINR provided a
technically brilliant, compliant solution and
its willingness to get things done was great.
It was also significant that the team at
SPINR understood the problem and cared as
much about the outcome as we did, which
made all the difference.” n
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