Intelligent CIO Europe Issue 22 | Page 65

CASE STUDY WE ARE DOING OUR BEST TO HELP THE MOST VULNERABLE PEOPLE IN SOCIETY, BUT OUR WORK WOULD BE MUCH MORE EFFECTIVE WITH A LITTLE HELP FROM LOCAL PARTNERS. Getting to the technical bits Finally having one of the largest councils in the region agree to collaborate was just the start SYFR was looking for. Locking commented: “Once we had a willing partner agree in principal to work with us, we moved fast to systematically find a technical solution that could be fully automated or work in any way as required by our partner. “Getting SPINR involved early in the conversation with the council was a blessing. It quickly got to grips with what was required and developed relationships with the key people there. Before we had the legal agreements signed, SPINR was fully up to speed on what it had to do, having already run simulations using test data.” Good outcomes from good data “The technology had to work with any IT system and integrate data into our CFRMIS solution. We intend to showcase this collaboration to other potential partners in the hope that they will also get on board and want to share information, so any technology we selected had to be able to handle multiple organisations and their different software applications.” This is just the beginning of the implementation of SYFR’s data sharing vision, but it is an exciting step that will see SPINR as a key component in the aggregation and enrichment of information about vulnerable citizens and their needs. This will help fire crews keep these people safe for as long as they choose to live in the region and under their care. Locking had already been working to define and implement a Digital Transformation strategy for the fire and rescue service. The consultancy practice he had selected to work with suggested he approach SPINR about its hybrid data integration product. However, the importance of this data sharing relationship cannot be underplayed, as it also works to protect the fire crews themselves by advising them what scenario they may be dealing with when they make home visits. www.intelligentcio.com Tom Carter, CTO at SPINR, said: “What we have seen here is how data sharing between organisations can significantly impact people’s lives for the better. It would be disastrous if all the work put in by the team at SYFR didn’t come to fruition in this way. We’re of course delighted to play our part, but equally pleased that at last, the processes are being put in place that will make a real difference. We believe strongly in leveraging the power of data to improve people’s lives, a key foundation of why we created SPINR.” Locking concluded: “We were looking for a partner that could help us share data across separate organisations in a secure and compliant way. As a consequence, we now also have a solution that can help us integrate our internal systems and that may help accelerate our Digital Transformation journey. Working with SPINR provided a technically brilliant, compliant solution and its willingness to get things done was great. It was also significant that the team at SPINR understood the problem and cared as much about the outcome as we did, which made all the difference.” n INTELLIGENTCIO 65