Intelligent CIO Europe Issue 20 | Page 9

NEWS Argus Fleet Protection now operational in both automotive and commercial aircraft fleets an unprecedented variety of heterogeneous applications and services and an array of connected technologies. In addition, today’s modern aircraft come with in-flight connectivity. This convergence of new capabilities in modern transport systems is making the cyberthreat landscape more complex than ever before. I srael-based Argus Cyber Security, a global leader in automotive cybersecurity, upgraded its stand-alone Fleet Protection backend platform and is now providing continuous live monitoring of both automotive and commercial aircraft fleets. Argus Fleet Protection, an Automotive and Aviation Security Incident and Event Management (SIEM) system for automotive OEMs, fleet managers and commercial airlines, detects cyberattacks and enables deep investigation into various cyberthreat scenarios for rapid incident mitigation. By 2025, all new vehicles will be connected to the Internet, bringing the total number of connected vehicles to hundreds of millions. Modern connected vehicles offer Argus Fleet Protection was built from the ground up to address this challenge. Rated first in customer evaluations and powered by patent-pending engines built on Argus’ five years of experience in penetrating and developing automotive cybersecurity solutions, Argus Fleet Protection provides visibility into cyber events of commercial aircraft and vehicles on the road. Working off-board, the solution correlates and aggregates data from multiple data sources and performs cross-fleet analysis to unearth suspicious patterns and emerging threats that would otherwise go amiss. ///////////////// Vauxhall launches Apple Business Chat with IMImobile G lobal communications software provider, IMImobile PLC, has announced that one of the UK’s largest car manufacturers, Vauxhall Motors, is using Apple Business Chat via its enterprise communications platform to connect with its customers. Apple Business Chat provides a new way for users to communicate directly with businesses using the Messages app on iPhone, iPad, Mac and Apple Watch. Sudarshan Dharmapuri, SVP Products at IMImobile, said: “We’re excited to be working with one of the UK’s leading car manufacturers. Utilising our enterprise Communications-Platform- as-a-Service (CPaaS) technology, Vauxhall is now able to seamlessly offer Apple Business Chat as a new customer engagement channel to its customers.” “We are thrilled to support Apple Business Chat, which gives us a powerful and engaging direct connection with our customers,” said Jonathan Evans, Digital User Experience and eCommerce Manager of Vauxhall Motors. “A lot of our customers prefer using iOS and we always want to exceed their expectations when connecting with us. Apple Business Chat makes communicating with Vauxhall as easy as messaging a friend, so we expect it will quickly become our customers’ preferred customer service channel.” Vauxhall customers can use Apple Business Chat to receive information about the new vehicle models that are available, book test drives and add them to their calendars. With Business Chat, customers can always reach a live person and are always in control of whether they share any contact information with a business. www.intelligentcio.com Businesses are discovering innovative new ways to directly connect with customers INTELLIGENTCIO 9