Intelligent CIO Europe Issue 20 | Page 79

//////////////////////////////////////////////////////////////////// t TECH cht TALK lk improve customer satisfaction will be among the core benefits of Edge computing. That said, the opportunities of the Edge will not be accessed without companies embracing the need for structural and strategic change. The book suggests that enterprises need to get comfortable with new realities, such as autonomous decision-making by Edge devices, and an experimental approach to devising new products and services that arise from the data collected. To provide the faster, more dynamic services that the Edge makes possible, enterprises themselves need to become more fluid, responsive and fast-moving. Both investment and culture must be led from the top, working hand-in-hand with the IT department, which has a central and strategic role to play. Enterprises need to focus not just on installing technology, but upgrading the institutional mindset towards a more experimental approach and improving digital literacy across the board. Perhaps most significantly, every enterprise that moves towards the Edge must act to pre- empt the security threats inherent to a network newly flooded with connected devices. Fundamental to these opportunities is the need for robust, centrally-managed network infrastructure – one that provides visibility and control in an increasingly complex and potentially vulnerable enterprise environment. Morten Illum, VP of EMEA, Aruba, a Hewlett Packard Enterprise company www.intelligentcio.com Enterprises must also work on the basis of an open technology ecosystem that leaves them with the room to adapt and evolve over time as priorities change. “ THE EDGE REPRESENTS THE SINGLE MOST IMPORTANT TREND FOR ENTERPRISES IN THE YEARS AHEAD. We are in no doubt that the Edge represents the single most important trend for enterprises in the years ahead: one that unites the rapid developments in available technology with the equally fast-rising expectations of consumers for more seamless, customised and on-demand services. That is the destination. Right now, enterprises must face up to the reality and challenges of journeying to the Edge. Those that make technical, cultural and structural changes now will be best placed to attain market leadership in an era of exponential change and growth. n INTELLIGENTCIO 79