A
PUBLICATION
Providing Unparalleled Technology Intelligence
ISSUE 20 // www.intelligentcio.com
EMBRACING
DIVERSITY
CISO says diversity
is key to solving
skills shortage
SECURITY
CONCERNS
Experts consider the
security flaws of
5G technology
BROADCAST
SUCCESS
Meeting the demands
of the digital era to
remain competitive
GOING THE EXTRA MILE
John Sullivan, CIO at Virgin Trains, discusses the importance of going
above and beyond for customers. He talks about the company’s journey to
modernisation and how it aims to radically improve its services.
Global ICIO
Knowledge Partner
Global
Innovation Partner
Intelligent
ITSM Partner
Intelligent
Data Security Partner
Intelligent
Partner
Intelligent Threat
Management Partner
Intelligent
Supporting Partner
Intelligent Banking
& Finance Partner
ICIO_Europe-Issue20-August2019.indd 1
Intelligent Education
Partner
05/08/2019 14:21
EDITOR’S NOTE
W
elcome to the latest edition of
Intelligent CIO Europe where
we discuss technology and its
regional development. We highlight some of
the latest trends and hot topics being brought
to our attention by experts in the field.
Featuring on the cover this month is Virgin
Trains’ CIO, John Sullivan. He tells us about
the company’s journey to modernisation
and its focus on offering its customers
the most positive experience by radically
improving its services. Sullivan talks about
the implementation of ServiceNow’s solution
and how it has enhanced business success
and efficiency through its offering.
Also this month, we talked to David Boda,
Group Head of Information Security,
Camelot. Camelot is the licensed operator of
the UK’s National Lottery and Boda tells us
how he approaches cybersecurity challenges
to ensure the organisation stays cybersecure
and maintains its integrity.
Boda also touches on the skills shortage,
the vendor – end-user relationship, the
importance of ongoing training and what
makes a good CISO.
This month’s ‘Country Focus’ focuses on
the Netherlands and Robbert Hoeffnagel
www.intelligentcio.com
of Green IT Amsterdam, discusses the
findings of an energy storage project which
took place at the Johan Cruyff Arena in
Amsterdam and the implications of this for
the future of data centres.
Another talking point this month is the
launch of 5G and experts are concerned
about the potential security flaws that
come with it. Professionals place a spotlight
on some of the greatest risks facing 5G
networks as they begin to launch around the
world and how these risks can be limiting to
5G adoption.
This brings to our attention even more, the
need for an increased number of people to
take an interest in cybersecurity to help close
the cyberskills gap. With technology evolving
at the current rate, it brings with it security
risks and it is more important than ever that
businesses take steps to futureproof their
workforce. Bridget Kenyon, Global CISO at
Thales eSecurity, tells us that it is time for
organisations to truly embrace the diversity
debate to help bridge the skills gap.
perspective is that businesses will be able
to fully reap the rewards of versatility,
agility and flexibility if they have the right
measurements in place.
We ‘Get To Know’ Paul Anderson, Head of
UK and Ireland, Fortinet, on page 81 as he
lets us in on how he likes to relax and unwind
outside the office.
I hope you enjoy this edition and if you are
interested in contributing any future content
then please don’t hesitate to get in touch at:
alix@lynchpinmedia.co.uk
Don’t forget to check our website for daily
updates too.
Alix Pressley
Editor
Having the ‘Final Word’ this month is
Michael Allen, VP and EMEA CTO, Dynatrace,
who talks about taking the right steps to
achieving successful Digital Transformation
on a journey to the cloud. His general
INTELLIGENTCIO
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