Intelligent CIO Europe Issue 20 | Page 13

GoCardless banks on NetSuite to support international expansion Toys ‘R’ Us Spain and Portugal puts trust in Openbravo’s omnichannel technology G oCardless, a global direct debit network headquartered in the UK, has selected Oracle NetSuite to support its mission to take the pain out of getting paid for businesses with recurring revenue. With NetSuite, the FinTech company, which grew by 60% in the last year, has been able to automate financial management and help reduce the complexities of operating across multiple markets, currencies and tax laws as it rapidly expands its international operations. Founded in 2012, GoCardless has created a global bank debit network to rival credit and debit cards, as well as a platform designed to take invoice, subscription, membership and instalment payments. As demand for its services grows, with US$10 billion in transactions a year and 40,000 customers around the world, GoCardless needed a single, scalable business platform that could provide the visibility and control required to optimise its financial reporting. After a careful evaluation, GoCardless selected NetSuite to manage and automate core business processes. “Since implementing NetSuite, we have gone from basic accounting to conducting in-depth financial analysis,” said Catherine Birkett, CFO, GoCardless. “We can now report financial close faster and more accurately, quickly and easily setup new subsidiaries and efficiently meet our stakeholders’ reporting requirements. This is incredibly valuable as we continue to expand into new markets and the best part about NetSuite is we now have a solution that will scale with our growth path for years to come.” www.intelligentcio.com The retailer has reduced IT costs and is rapidly moving towards omnichannel retail T oys ‘R’ Us Spain and Portugal puts its trust in the omnichannel technology of Openbravo, a global provider for a cloud-based omnichannel platform that improves user experience and enables more agile and innovative retail. After a four-month implementation period, the toy company now trusts this new software – Openbravo Commerce Cloud – in all its stores, enabling the company to reduce IT costs and move more rapidly to omnichannel retail. In this way, the company continues to strengthen its commitment to the technology after the launch of its new e-Commerce site, which, in addition to improving customer experience through a cleaner, more functional and faster design, includes services such as Click and Collect and home delivery of toys in stock in just three hours. Marco de Vries, CEO of Openbravo, said: “The speed with which we were able to incorporate our technology in all Toys ‘R’ Us stores in Spain and Portugal is proof of how Openbravo’s cloud-based platform gives retailers the agility they need to compete in the retail industry which is constantly evolving.” The company has adapted to the changing demands and tastes of consumers in order to reach new audiences and maintain its position as a specialist in childcare and childcare products. The company has also introduced services such as the Academy space, the celebration of birthday parties in stores, the ‘Meet and Greets’ with Youtubers, and the launch of the brand’s YouTube channel to truly stand out from the competition. INTELLIGENTCIO 13