NEWS
Volkswagen
Group España
Distribución
selects
Cognizant
for Digital
Transformation
Couchbase more than
doubles footprint in
Manchester with new state-
of-the-art facility
C
ognizant has been selected by
Volkswagen Group España Distribución
in Spain to enhance customer and
partner experience and improve business
processes as part of a company-wide Digital
Transformation programme.
Barcelona-based Volkswagen Group España
Distribución is the distributor of vehicles,
customer care services, spare parts and
accessories, as well as mobility solutions, for
Volkswagen, Audi, ŠKODA and Volkswagen
Commercial Vehicles in the Iberian Peninsula
and the Balearic Islands.
Two initiatives were designed and
implemented by Cognizant experts on
the Salesforce Platform. The new platform
will automate and streamline fleet sales
management processes and improve the
customer contact centre user experience.
The initiatives centralise data in the cloud to
provide fleet sales and services management
with real-time access from anywhere,
and enable greater levels of business
automation, insight and decision-making.
“We chose Cognizant because its
Salesforce practice has a proven track
record of planning and delivering complex,
international projects involving multiple
systems, data integration and associated
change management processes,” said
Miguel Ángel Iglesias, CIO at Volkswagen
Group España Distribución.
“As part of our ongoing strategy to
accelerate growth in our international
business, Cognizant continues to invest in
key partnerships, including Salesforce.com.
Our European Customer Success Center
in Barcelona provides us with the perfect
vehicle to support our clients across the
region in making their Digital Transformation
a success,” said Santosh Thomas, President,
Global Growth Markets, Cognizant.
8
INTELLIGENTCIO
The company aims to help businesses
accelerate their application innovation
C
ouchbase, has announced the
opening of its new facility in
Manchester, UK. Couchbase, recognised
by Forbes as one of the next billion-
dollar startups due to strong growth
and future potential, has chosen to
expand its presence in the city to meet
the growing demand for its enterprise-
class multi-cloud NoSQL database in the
EMEA region. our presence in the city six years ago
and our continued connection with local
universities is a vital part of the decision
to set up our EMEA engineering and
support hub in the city.”
The new office, located in the Northern
Quarter, will accommodate up to 80
members of Couchbase’s engineering
and support teams that will help
enterprises such as Tesco, BT and Sky
accelerate the innovation of their
enterprise-critical applications. The company has also been an active
participant in the Northern Quarter’s
ongoing development as a hub for
technology companies.
“Manchester is quite simply a fantastic
place to do business,” commented Huw
Owen, Vice President of EMEA and APJ
at Couchbase. “The city is the beating
heart of the Northern powerhouse with
its great international transport links,
world-class universities and a highly
skilled workforce. In fact, University of
Manchester graduates first established
Couchbase has run an internship
programme for undergraduates at the
University of Manchester since 2014, with
20 students taking part so far.
“Technology is a crucial element of the
UK’s economic future and Couchbase
is proud to be doing its part – both
in choosing the UK as one of the
global development centres where our
innovative cloud-native distributed
database technology is developed,
but also in working with dozens of
European businesses to develop
exciting new digital services,” added
David Haikney, Senior Director of
Engineering at Couchbase.
www.intelligentcio.com