Intelligent CIO Europe Issue 16 | Page 7

NEWS Plume launches with Tele2 in the Netherlands for Wi-Fi opportunities P lume, the Silicon Valley-based creator of adaptive Wi-Fi, has announced the availability of its smart home services bundle in the Netherlands through Tele2, a leading telecom operator. Designed to address a number of pain points including inconsistent Wi-Fi coverage and performance, Plume learns the needs of the home to make Wi-Fi faster, safer and more reliable. Adaptive Wi-Fi fills the entire home with the strongest possible signal and ensures that users receive the most reliable and consistent home Wi-Fi experience on any device. HomePass guest access allows members to personalise who gets onto their Wi-Fi networks, for how long and what they can do. Advanced parental controls offer further personalisation, enabling parents to precisely control when and what services their children have access to. The ability to freeze Internet, block access to adult sites, or set access schedules makes for ultimate peace of mind. The elegantly designed Plume Pods plug directly into regular wall mounted power sockets and can be set up in minutes using the Plume app for Android and iOS, and extend smart and fast Wi-Fi to every corner of the home. Plume memberships are available to all Tele2 Internet subscribers for €5.00 per month. The service bundle, called ‘Slimme Wi-Fi’, includes adaptive Wi-Fi, HomePass, advanced parental controls, the Plume app and a three-pack of Plume Pods. Customers must have a Tele2 Internet subscription to add Plume. Poor Wi-Fi signals, dropped mobile phone calls and buffering video are now a thing of the past as Plume constantly analyses and adapts to every member’s unique environment. ///////////////// Tool helps Openreach improve business fibre connection installation Q lik, a leader in data analytics, has partnered with Openreach, the UK’s digital network business, to transform customer service by using a data analytics tool – Qlik Sense – that has helped halve the time it takes to connect up fibre broadband customers. The solution works by collating data from Openreach’s multiple systems and presenting it in a user-friendly format, giving managers a clearer view of the nature of the customer orders they are working on, including how long each job has been waiting for completion and enabling them to react more quickly when deciding a course of action. customers made up of businesses and key services providers such as schools, hospitals and mobile cell sites. Openreach began working with Qlik in 2017 with a pilot to improve performance in its Fibre and Network Delivery (FND) team – which is responsible for the rollout of fibre across the UK, with a focus on Ethernet The Qlik platform has now been officially adopted and used by 1,000 field- based managers across the FND team. Openreach plans to roll out Qlik more widely later this year to include its service www.intelligentcio.com delivery arm and ultimately to make it available to its field engineers. Johan Salendstedt, Vice President and General Manager, Northern Europe, commented: “Our work with Openreach is testament to the impact that data analytics can have in supporting the evolution of the UK’s digital infrastructure.” INTELLIGENTCIO 7