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With almost 80% of organisations believing
that their employees cannot do their jobs
effectively without mobile technology, it is
imperative that organisations understand
business mobility is about much more
than just the device. It is intrinsically about
recognising and appropriately responding to
changing user demands and behaviours.
The most successful business-critical
mobile solutions consider all the key factors
influencing performance – from mobile
device and application capabilities to
network performance and ultimately, user
experience. Understanding and addressing
the key challenges that affect the success
of mobile solutions in the field – from
application performance to network
latency, data throughput, among others – is
similarly important.
In response to new mobility capabilities
being introduced to the market, coupled
with improved organisational awareness of
the wider benefits associated with a more
comprehensive strategy, organisations
are increasingly looking beyond device
management to gain competitive advantage.
The demand for enterprise mobility
solutions shows that the market has evolved
significantly. From a capability perspective,
enterprise requirements are evolving as
organisations increasingly look to solutions
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that can help them not only manage a mobile
workforce, but also empower users through
mobile application management capabilities.
Meeting the needs of a
modern workforce
Digital Transformation has had a profound
impact on how organisations are operating.
As customers continuously demand a better,
differentiated experience and employees
expect new ways of working that reflect the
digital era we live in, the mobile device has
been at the centre of this disruption.
Improving employee productivity, enhancing
service experiences, generating new data and
insights, and transforming business processes
are key to any Digital Transformation effort.
It should therefore come as no surprise that
mobility is a key component of many of
the Digital Transformation initiatives global
organisations embark upon. Not only does
business mobility enable employees to be
more efficient, it also gives them the freedom
to multi-task and work creatively, improving
productivity and meeting their appetite for
cutting-edge tech in the workplace. However,
as worker expectations evolve, organisations
must recognise the impact that these
demands will have on their workplace – and
be ready to meet the needs of tech-savvy
future workers who will comprise the
workforce of tomorrow.
FEATURE: BUSINESS MOBILITY
As employee requirements can differ
significantly, specifically for mobile workers
who require access to critical customer
or asset information in real-time, the
reliability of their mobile solutions comes at
a premium. It is therefore imperative that
organisations embrace the technology that
will facilitate the mobilisation of the modern
workforce, striking the right balance between
keeping staff happy and realising new
productivity efficiencies.
The nature of mobile and wireless
technologies and the environments they
are used in to support business-critical
applications is not straight forward.
However, there is an opportunity for
businesses to place mobility at the heart
of their workforce. And with correct
planning and execution, it can elevate an
organisation above its competitors.
Organisations without a mobile strategy in
place will soon be left one step behind and
it’s important that businesses take a close
look at ensuring they bridge their mobility
management gaps.
Business mobility combines people,
processes and technology to not only
manage mobile devices, but also derive
true business value from the digital age. It
allows businesses to rise to the occasion by
becoming truly mobile. n
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