EDITOR’S QUESTION
for employees to communicate through
video chat apps like Skype, or access work
emails from their personal smartphones
and tablets as it is for them to do so using
a company-supplied laptop. The key to
ensuring people can collaborate effectively
is ensuring they have the freedom to use
these tools at work, rather than trying
to restrict employees to a set range of
workplace-sanctioned options. However,
some of these consumer apps aren’t quite
as well suited to business environments or
may not be as reliable as is required in a
professional situation.
of the fact that they aren’t based in a
traditional office. It allows businesses to cut
back on physical office space, reducing costs
– especially in big cities where rent and other
expenses can be high.
To maintain employee connections as the
workforce becomes increasingly less tied
to a physical place of work, organisations
are relying more and more on collaboration
technologies such as video conferencing
and telepresence. As well as this, one of
the biggest developments in how people
collaborate is that mobile has become
pervasive in both our personal and
professional lives. It’s now just as common
As a result, there has been an increased
use of more sophisticated collaboration
tools and applications. As such, many
organisations are starting to deploy Unified
Communications and Collaboration-as-
a-Service (UCCaaS), which provides an
integrated platform that helps a business’
extended team work more effectively.
With UCCaaS, businesses can integrate
all their communication tools under one
roof, offering employees an easy way to
access everything from instant messaging,
telepresence, email and social tools.
Ultimately, this makes collaboration
easier between teams, wherever they’re
working and whatever the time of day. In
comparison to costly on-premise solutions,
UCCaaS makes it easier to rollout UC to
mobile and remote workers, enabling
employees to access everything from
instant messaging, telepresence, email and
social tools in one place via the cloud. It
also means that, essentially, employers can
provide access to UC&C services to users not
on the corporate network without needing to
set up a virtual private network (VPN).
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