Intelligent CIO Europe Issue 12 | Page 61

////////////////////////////////////////////////////////////////////////// IT’S TIME TO MAKE SURE YOU HAVE WHAT YOU NEED IN PLACE FOR A ROBUST CYBERSECURITY PROGRAMME FOR CNI. What are the cyber-risks that are unique to CNI and how does the cyberskills shortage exacerbate the problem? How does this have an impact on Europe? The risks to CNI are very much related to the exposure of the operating systems that control them. So, in most CNI sectors, the systems that are critical are operating systems that manage the power or keep the water systems clean or run the transportation systems, however the risks to these systems are unique and unlike those targeting traditional IT environments. These risks require special skills and special technologies in order to address them. Traditionally, 10-20 years ago, many of these systems were not connected to the Internet, they were isolated, but that’s not true anymore. As these systems have become modernised and as their operations have become more connected, new risks have been introduced. However, these risks can fortunately be mitigated. There’s a lot of good news around securing CNI now that didn’t exist five years ago and there’s a lot of innovation that’s gone on in order to help manage the skills shortage. This is as much a human problem as it is a technology problem. I think everyone feels certain that the shortage of cybersecurity personnel is an issue that exposes CNI because expertise is limited and in short supply. From our perspective, one of the best ways to solve that problem is through training and education and giving an incentive for individuals to go into this profession. The other important aspect is that this problem will have to be solved using technology – for instance, Machine www.intelligentcio.com Learning and automation to carry out tasks of identifying the risks that exist in CNI and OT environments. You really must do three things to ensure you have cybersecurity within your operation, especially at the CNI operational level. That is; to know what you have in your network – you cannot protect what you don’t know you have. Gaining visibility into these networks has traditionally been an extremely difficult challenge and fortunately, technology now makes that possible through automated asset discovery. We have customers who, when they use technology for the first time, automate discovery – it’s like they were blind and now they can see. So, the first step is to have visibility into what the network looks like so that you can monitor it. The second step is to be monitoring it for unusual behaviour or for known malware that exists. The third step is to make sure that you have programmes and plans in place to take action and to quickly mitigate risks that you’ve discovered through that monitoring. This is a place where testing and exercises can really help so that humans can learn to react quickly and efficiently when incidents are simulated. The exercises help incident responders know how to digest the FEATURE: CYBERSECURITY information they receive about risks and take action quickly. How are governments in Europe approaching this issue of operational cybersecurity and CNI? I think they’re tackling CNI and cybersecurity in many ways. In the EU, there is a regulation that has come into place – NIS – in other countries there are voluntary regulations, in the US there is NIST. All of these have critical elements that are required for CNI cybersecurity that range from some of the things that I mentioned around network mapping, monitoring, incident response and awareness training. Governments are therefore taking a wide- range of approaches, they’re also collecting intelligence and sharing that intelligence confidentially inside of industries so that risks targeting particular industries like the utility sector, the oil and gas sector, or the transportation sector, are shared so other companies know how to protect themselves more effectively. Good intelligence contributes immensely. Are there any ways that governments could be improving their approach? The interesting thing about CNI is that it is a mix of both public and privately held organisations. Organisations have substantially improved in their ability to secure the operating systems that make sure CNI runs smoothly, so they’ve made great strides. I think the challenge they face now is to ensure they are using the most modern technologies available to automate the tasks at hand, especially in the face of personnel shortages and expertise shortages. THERE’S A LOT OF GOOD NEWS AROUND SECURING CNI NOW THAT DIDN’T EXIST FIVE YEARS AGO AND THERE’S A LOT OF INNOVATION THAT’S GONE ON IN ORDER TO HELP MANAGE THE SKILLS SHORTAGE. INTELLIGENTCIO 61