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PROJECT UPDATE
UK
Heathrow has signed an innovative outsourcing
agreement with SITA, the global IT company, to transform the
management of the airport’s vast communication network into
a smarter, automated service. Heathrow’s network tower supports
every aspect of the network, telephony and radio infrastructure, while
keeping all network and communications systems secure. The new
service contract includes the support of more than 12,000 telephones,
150,000 LAN connections, 1,900 radios and more than 3,500 WLAN
access points across the airport campus. The new service will introduce
emerging automation and self-healing technologies, transforming
the operation and support of the Heathrow network tower from a
localised structure in the airport to a wider global support structure.
This allows the SITA team in the airport and those working
remotely anywhere in the world to monitor and manage
every aspect of the network.
FRANCE
On November 8, 2018, Air France inaugurated its
Digital Factory, located at the heart of the company’s Head
Office in Paris-Charles de Gaulle. The Digital Factory is a project
launched in December 2017 to accelerate innovation projects and
now has 700 square metres of office space with tools, methods and
expertise to support staff in Air France’s Digital Transformation. Amel
Hammouda, Chief Transformation Officer, said: “The Digital Factory
contributes to our aim of making Air France simpler, more digital and
more innovative. Its mission is twofold: to accelerate projects from
all sectors thanks to a pole of rare expertise as well as to foster
digital acculturation by offering a place for exchange and sharing
which is open to all. We want to develop innovative tools
and solutions for our staff to continuously improve our
customers’ travel experience.”
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