FEATURE
SE, All for One, Arvato Systems, DATAGROUP, DXC Technology, Nagarro, Syntax and valantic were recognised in one quadrant each.
PwC was identified as a Rising Star in three quadrants, while adesso SE achieved Rising Star status in two.
Customer satisfaction also remains an increasingly important differentiator.
Infosys was recognised as the global ISG CX Star Performer for 2026 among SAP ecosystem providers after achieving the highest customer satisfaction scores in ISG’ s Voice of the Customer survey.
Looking beyond migration
Perhaps the most significant conclusion from the report is that SAP programmes are becoming strategic business governance initiatives rather than purely technology deployments.
German organisations are using SAP modernisation to improve resilience, strengthen compliance and establish clearer operating models before introducing more advanced AI capabilities.
This reflects wider Digital Transformation priorities across Europe, where regulatory compliance, operational resilience and cybersecurity increasingly shape enterprise technology investment.
Rather than pursuing rapid innovation at any cost, German enterprises appear focused on balancing innovation with predictability.
That balance is likely to remain a defining characteristic of the country’ s SAP market as organisations complete SAP S / 4HANA migrations over the next several years.
For service providers, technical implementation expertise alone is no longer enough.
Success increasingly depends on demonstrating governance capabilities, automation maturity and long-term operational excellence.
As SAP programmes continue evolving from infrastructure upgrades into enterprise transformation initiatives, providers able to combine these disciplines are likely to be best positioned to support Germany’ s next generation of Digital Transformation programmes. •
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