EDITOR’S QUESTION
make our lives better and those who are convinced it will accelerate
human irrelevance, leading to loss of jobs. It’s important to
understand that adopting AI isn’t about replacing people, it’s about
augmenting human capabilities.
AI technologies enable business transformation by doing the
unglamorous work that humans are not so good at – for example,
processing huge amounts of data quickly, efficiently and accurately.
The relationship between humans and AI is mutually empowering.
Though industry analyst McKinsey suggests that around 30% of
global working hours could be automated by 2030, AI’s part in this
will be to assist current workers who will no longer be required to
undertake the more repetitive aspects of their jobs.
These employees, meanwhile, will focus on the types of work which
are more strategic, or which require a more analytical approach. This
will also require reskilling of existing workforce at a certain level.
This new way of working has started to re-shape the job market. In
fact, new technologies like AI are expected to generate millions of
jobs globally. Going forward, this means millions of people will either
switch occupation or learn new skills to support the use of AI.
While AI will be responsible for significantly reshaping the job market,
there is currently a gap between this opportunity and the skills that
current workforce possesses. When enterprises experiment with AI,
many of them are realising they do not have the appropriate skills
in-house to successfully implement it.
A
I is changing the way organisations operate today.
Developments such as cognitive computing, advanced
analytics and Machine Learning are empowering businesses
with unique experiences and breakthrough insights.
AI is getting pervasive, from physical robots in manufacturing to
orchestrating intelligent process automation in banking and financial
services, there is not a single industry that isn’t touched by this trend.
Humans and enterprises are undergoing a shift, with AI becoming
increasingly important by simplifying complex operations and
empowering businesses like never before.
When people discuss AI, opinions are usually polarised into one of
the two extreme school of thoughts – those who believe that AI will
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INTELLIGENTCIO
New training and skills will be needed for workforces to adapt jobs
to the new opportunities that AI presents, thereby requiring new
educators. AI technologies will require developing and maintaining
new advanced systems necessitating individuals with knowledge and
experience in these new fields.
Enterprises, governments, academic institutions and individuals
could all be deemed responsible for managing this re-skilling. To
fill the current and future demand for AI, enterprises should create
the opportunities for their current employees to upskill, allowing
them to enter the new classification of workers who will oversee
and manage the implementation and use of AI, with human and
machine interaction.
It is only with all these different groups taking responsibility that the
workforce will be able to effectively develop the necessary AI skills
that can drive enterprises to the next level.
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