TRENDING
can’t. We cannot proceed as a society
without learning, drawing conclusions and
changing the way we operate, whether this
is for a business or public authority. This
is why it’s vital to improve data quality,
or risk falling behind and failing to adopt
revolutionary technology.”
IoT in the home
As well as the automotive and the
healthcare industry, the home is also set
to be transformed by IoT. Smart locks are
used for security, while other IoT devices
control thermostats, lighting and cameras.
However, the research revealed that 83%
of consumers are concerned about losing
control of their Smart Home due to digital
performance problems. More specifically, the
survey showed:
• 73% of consumers fear being locked in
or out of the Smart Home due to bugs in
Smart Home technology
• 68% of consumers are worried they
won’t be able to control the temperature
30
INTELLIGENTCIO
in the Smart Home due to malfunctions
in Smart Home technology
• 64% of consumers fear not being able to
control lights in the Smart Home due to
glitches in Smart Home technology
• 81% of consumers are concerned that
technology or software problems with
smart meters will lead to them being
overcharged for gas, electricity and water
Anderson concluded: “The old ways of
managing IT and software simply don’t
work against this extremely convoluted IT
environment. IoT creates many blind spots
and an additional layer of complexity.
That’s why the early, successful IoT
adopters take the view that AI is the answer;
to make sense of the complexity, map
the IT environment end-to-end, pick up
problems immediately and with precision,
and offer up answers for fast resolution.
That’s the only way to master the IoT era,
which is already upon us. Consumers want
perfect IoT experiences. Become masters of
this new IT universe or you’ll miss out on the
opportunity IoT presents.” n
Dave Anderson, Digital Performance
Expert, Dynatrace
www.intelligentcio.com